1. What are the application requirements for your Institute’s programs?

You can learn about our Institute’s programs and application requirements at https://bilsis.hacettepe.edu.tr/oibs/bologna/index.aspx.

2. How can I apply to and enroll in your Institute's programs?

You can apply online to our Institute's programs via https://bilsis.hacettepe.edu.tr/ during the registration dates specified in the academic calendar. If you gain the right to enroll after applying, you must come to our Institute in person with the required documents for enrollment during the registration dates specified in the academic calendar.

3. What should I do if my address, phone number, and email address information change?

Personal information regarding our students (correspondence address, home address, contact number, emergency contact info, etc.) is transferred to the system during initial enrollment at the University. If any changes occur in this information, you can update them through the Student Information System. Please always make sure to keep your contact information on the system up to date.

4. I forgot my password for the Student Information System, what should I do?

You can obtain a new password by clicking the "Forgot Password / Reset Password" section at the Student Information System page https://bilsis.hacettepe.edu.tr/oibs/std/login.aspx and entering the requested information. You can also log in via e-Government by clicking the "Log in with e-Government" option.

5. I don't know my student email address, where can I find it?

After the registration date, corporate email accounts with the extension @hacettepe.edu.tr are automatically created by the Department of Information Technology (https://portal.hacettepe.edu.tr/) and sent as a message to the mobile phone number or email address registered in BİLSİS (Institute Student Information System).

If the message does not arrive, students must access their account information by using the "Forgot Username" and "Forgot Password" buttons on the Department of Information Technology Portal page.

6. On which dates is the course re-registration process carried out?

Course re-registration processes are carried out between the dates specified in the academic calendar. Re-registration dates generally cover the week before the start of classes.

7. Can I complete my course registration without coming to the Institute?

Yes, you can complete the re-registration process without coming to the school by logging into the Student Information System (OBS) using your username and password or the e-Government login option, and navigating to the "Course Registration" menu. If you have a tuition fee, you must first pay it via the online fee payment section within the same menu.

8. What happens if I miss the course registration dates?

A student who does not complete re-registration within the course registration dates specified in the academic calendar cannot attend classes in that semester, cannot take exams, cannot obtain a student certificate, and cannot benefit from other student rights.

9. Will my enrollment be canceled if I do not complete the re-registration process?

Your enrollment is not canceled for failing to register for courses once. However, every semester you do not re-register counts toward your maximum study duration. If you exceed the maximum study duration, you will be dismissed from the Institute Program.

10. Can I freeze my enrollment (leave of absence)?

Students may be granted a leave of absence from the University for a maximum duration of two semesters (excluding health reasons) by decision of the Institute Administrative Board due to reasons such as health, childbirth, military service, etc. The student wishing to be granted leave applies to the relevant department with a petition stating their reason and supporting documents no later than the end of the add-drop period of the relevant semester. The department presidency forwards the leave request along with the student's advisor's opinion to the Institute. Applications submitted after the end of the add-drop period will not be processed.

11. Do you have student exchange programs?

Yes, we have Erasmus, Farabi, and Mevlana exchange programs.

12. Is class attendance compulsory?

Yes, attendance at theoretical and practical classes is compulsory. Students who do not attend more than 20% of theoretical and practical classes are not admitted to the final semester exams of that course or courses and are assigned an F1 grade.

13. Can I repeat courses I have taken before?

A student may repeat a course they have taken to raise their grade. The latest grade is valid in calculating the cumulative grade point average (GPA).

14. What grade is required to pass a course?

To be considered successful in a course, master’s students must receive at least a C1 grade, and doctoral/art proficiency students must receive at least a B2 grade.

15. Can I appeal exam results?

A student who has an objection to exam results due to material errors may submit this objection in writing to the department presidency within one week following the announcement of the exam results. This objection is forwarded to the instructor of the course. If a material error is found during the re-evaluation by the instructor, the necessary grade correction is made and reported to the Institute directorate within one week at the latest. The grade given by the course instructor is final.

16. Can I transfer credits?

Postgraduate courses taken at domestic/international higher education institutions from a program that has been terminated can be transferred to the program in which the student is currently registered, upon the advisor's opinion, the recommendation of the academic department board, and the decision of the institute administrative board.

17. What is course exemption?

Exemption can be requested for equivalent courses taken and successfully completed in previously attended graduate programs. For the requested course/courses, students must apply to the Department Chairmanships with the FRM-YL-06 or FRM-DR-06 form available in the Forms section on our Institute's website, along with course syllabi and the Transcript document.

18. How can I apply for a lateral transfer (transfer student application)?

Lateral transfer applications are made in person to our Institute between the dates specified in the academic calendar, provided that the relevant program has quota capacity. Additionally, other detailed information regarding lateral transfers is shared in the announcements section of our Institute website every semester.

19. Do I have to pay the Contribution Fee / Tuition Fee every semester?

Not every student pays a contribution fee / tuition fee. Students who exceed the normal period of study, students enrolled in a second higher education program, international students, and evening education students pay tuition fees / contribution fees.

20. How can I find out the Contribution Fee / Tuition Fee amount?

When you log into the Student Information System, your tuition debt will appear on the Course Registration Screen. The system will not allow students with tuition debt to register for courses. You can register for courses after paying the tuition debt.

21. Can I get a student certificate at any time?

If the student completes course registration, their student status continues. Student certificates are not issued to students who do not complete course registration in the relevant semester or who exceed the maximum duration of study.

22. Is the student ID card replaced every year?

ID cards will not be renewed every year. However, they can be re-issued in cases such as loss, wear and tear, or printing errors.

23. Where can I access course syllabi/contents?

You can access the course content of your desired department/program by visiting https://bilsis.hacettepe.edu.tr/oibs/bologna/index.aspx and clicking on the degree level of the relevant academic unit (Faculty / Vocational School / Institute).